Oh, disappointing! We'll have to give it another try, though, sometime. (Right?)
The Firkin was the same -- super-busy, at least on the patios, but our dude just kept disappearing for huge breaks or something. He completely forgot our food -- it was lukewarm when we got it, so it had obviously been ready forever. Then we had to go downstairs and beg for our bill (we could totally have D&D'd) and wait like 15 minutes while someone found him -- and then he had to make two trips for some reason -- nice guy, but not very good at his job.
Re: In that case, details.
The Firkin was the same -- super-busy, at least on the patios, but our dude just kept disappearing for huge breaks or something. He completely forgot our food -- it was lukewarm when we got it, so it had obviously been ready forever. Then we had to go downstairs and beg for our bill (we could totally have D&D'd) and wait like 15 minutes while someone found him -- and then he had to make two trips for some reason -- nice guy, but not very good at his job.